Frequently Asked Questions
Everything you need to know about shopping with Putnams.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a return shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, Putnams ships worldwide. Please note that customs duties and taxes may apply depending on your country's regulations.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.